Legal
Terms & Conditions
Our service agreement and usage terms
Service Description
BoardAndGo provides an AI-powered flight tracking and assistance platform that includes:
- Real-time flight tracking and monitoring
- AI voice call notifications for critical updates
- Multi-channel notifications (SMS, email, WhatsApp)
- Connection assistance and rebooking suggestions
- Weather impact analysis and predictions
- Terminal navigation assistance
AI Voice Calls
By using BoardAndGo, you acknowledge and agree that:
- Our AI assistant "Amy" will make voice calls for critical flight updates
- Calls may be recorded for quality assurance and service improvement
- Voice interactions are processed using artificial intelligence
- You can opt out of voice calls while maintaining other notification methods
Data Usage and Privacy
To provide our services, we collect and process:
- Flight itinerary information
- Current location (for terminal navigation)
- Contact information for notifications
- Travel preferences and history
- Voice call recordings when applicable
All data is processed in accordance with our Privacy Policy and applicable data protection laws.
Service Reliability
While we strive for 99.9% uptime and accuracy:
- Flight data is sourced from multiple providers and airlines
- We cannot guarantee absolute accuracy of third-party information
- Service availability may be affected by factors beyond our control
- Users should always verify critical information with their airline
User Responsibilities
Users agree to:
- Provide accurate flight and contact information
- Maintain updated contact details for notifications
- Not rely solely on BoardAndGo for critical travel decisions
- Use the service in compliance with applicable laws and regulations
Subscription and Billing
Our service tiers include:
- Basic (Free): Single flight tracking with basic updates
- Pro ($5/month): Up to 3 connecting flights with AI assistance
- Business ($10/month): Unlimited tracking with premium features
Subscriptions are billed monthly and can be canceled at any time.
Limitation of Liability
BoardAndGo shall not be liable for:
- Missed connections due to inaccurate third-party data
- Costs incurred from AI-suggested alternative arrangements
- Consequential losses from service disruptions
- Issues arising from telecommunication service failures
Service Modifications
We reserve the right to:
- Modify or discontinue features with reasonable notice
- Update pricing with 30 days advance notice
- Improve AI systems and algorithms
- Add or remove third-party data sources
Contact Information
For questions about these terms, contact us at:
legal@boardandgo.com
Phone
+1 (231) 625-5322
Address
Trassaco Springs Estates
Last updated: January 2, 2025
